FieldGlass Support / FieldGlass 技术支持
Thank you for using FieldGlass. If you experience crashes, camera/microphone permission issues, or problems saving to your library, please email your iOS version, device model, and short steps to reproduce. If weather does not appear in the Sun Planner, make sure the device is online and location access is granted. Weather data is provided by Apple Weather and may be unavailable in some regions or offline.
Handing a frame to GroundGlass
The gallery can hand a frame to GroundGlass as the start of a shooting record. Both apps need to be current: an older GroundGlass will open but sit on its main screen, because it does not yet recognise the link. If the record appears without the photograph, update both apps and try again.
Contact
Email: argentglasslab@gmail.com
感谢您使用 FieldGlass。若遇到崩溃、无法授权相机/麦克风、导出到相册失败等问题，请将 iOS 版本、设备型号、简要复现步骤 发至邮箱，便于排查。若日照规划中不显示天气信息，请确认设备已联网、已授予定位权限；天气数据由 Apple 天气提供，个别地区或离线时可能不可用。
交给 GroundGlass 记录
图库中的一帧可以交给 GroundGlass，作为一条拍摄记录的开始。两个应用都需要是最新版本：旧版 GroundGlass 会被打开，但会停在主界面——它还不认识这条链接。如果记录建好了却没有照片，请将两个应用都更新后重试。